This Privacy Policy explains what personal information jibb app collects, how it is used, and how it is kept secure. By using our platform, you agree to the practices described here. This policy applies to all players accessing jibbapp.net from the Philippines.
When you register for a jibb app account, we collect personal information such as your full name, date of birth, email address, and contact number. We also collect financial information necessary to process deposits and withdrawals, including your preferred payment method details. During your use of the platform, we automatically gather technical data such as your device type, browser, IP address, and session activity logs. This information helps us verify your identity, process transactions, and maintain the security of your account. We only collect data that is necessary for the operation of the platform and the delivery of our services to players in the Philippines.
The personal data we collect is used primarily to create and manage your account, process your transactions, and provide customer support when you need it. We also use your information to verify your age and identity in compliance with applicable Philippine regulations for online gaming platforms. Technical datais used to improve platform performance, detect unusual activity, and protect all players from fraud or unauthorised access. From time to time, we may use your contact details to send you important account notifications, security alerts, or updates about changes to our policies. We do not use your personal data for any purpose beyond what is described in this Privacy Policy without your prior consent.
jibb app does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors and identity verification partners, strictly under confidentiality agreements. These partners are only permitted to use your data for the specific purpose for which it was shared and are required to handle it with the same level of care we apply ourselves. We may also disclose information when required by law or in response to a valid request from a Philippine regulatory authority. In all cases, we take reasonable steps to ensure your data is protected during any transfer or disclosure.
We use industry-standard security measures to protect your personal information from unauthorised access, loss, or misuse. All data transmitted between your device and our servers is encrypted using secure protocols to prevent interception. Access to personal data within our organisation is restricted to authorised personnel who need it to perform their job functions. We regularly review and update our security practices to address new threats and maintain a safe environment for all players on the platform. If you suspect any unauthorised activity on your account, please contact our support team immediately so we can investigate and take appropriate action.
We retain your personal information for as long as your account remains active or as required by applicable laws and regulations in the Philippines. When your account is closed, we may continue to hold certain records for a defined period to comply with legal obligations, resolve disputes, or enforce our agreements. Once the retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked to you. If you would like to know more about how long specific types of data are kept, you are welcome to contact our support team for clarification. We are committed to not holding your data for longer than is necessary or permitted.
As a player on jibb app, you have the right to access the personal information we hold about you and to request corrections if any details are inaccurate. You may also request the deletion of your account and associated data, subject to any legal retention requirements that apply. If you believe your data has been handled incorrectly, you have the right to raise a concern with our support team and to seek resolution through the appropriate regulatory channels in the Philippines. We will respond to all data-related requests within a reasonable timeframe and keep you informed throughout the process. To exercise any of these rights, please reach out to our support team using the contact details provided in the footer of this page.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable regulations. When we make significant changes, the updated policy will be published on this page with a revised effective date. We encourage all players to review this page periodically so they remain informed about how their data is being handled. Continued use of the jibb app platform after any changes have been posted constitutes your acceptance of the revised policy. If you have any questions or concerns about this Privacy Policy, please do not hesitate to contact our support team.
Last updated: June 2025. This policy applies to all registered players on jibb app in the Philippines.
Quick answers to what Filipino players most often ask about data and privacy.
Yes, you have the right to request a copy of the personal information we hold about you at any time. To make a data access request, simply contact our support team through the details provided on this page and we will process your request within a reasonable timeframe. We may ask you to verify your identity before releasing any information to ensure your data is not disclosed to an unauthorised party. The information will be provided in a clear and readable format wherever possible. If you believe any of the details we hold are incorrect, you can also request that they be updated or corrected at the same time.
We do not sell or share your personal information with third parties for marketing purposes. We only share data with trusted service providers who help us operate the platform, such as payment processors and identity verification partners, and only to the extent necessary for them to perform their services. All such partners are bound by strict confidentiality agreements and are not permitted to use your data for any other purpose. We may also share information with regulatory authorities in the Philippines if required by law. In every case, we take steps to ensure your data is handled responsibly and securely.
When you close your account, we will retain certain records for a defined period as required by applicable laws and regulations in the Philippines, including records related to financial transactions and identity verification. Once the legally required retention period has passed, your personal data will be securely deleted or anonymised so it can no longer be associated with you. During the retention period, your data will not be used for any active purpose and access will be strictly limited. If you have questions about what data is retained after account closure and for how long, please contact our support team for a detailed explanation. We are committed to handling your data responsibly at every stage of your relationship with the platform.
If you have read and understood our Privacy Policy and are ready to get started, create your free jibb app account today. For any privacy-related questions, our support team is available around the clock.